Articles

TOURISTS PERCEPTION OF SAFETY AND SECURITY IN KEPULAUAN SERIBU

(A CASE STUDY OF PULAU PRAMUKA)

 

ABSTRACT

This study tries investigates safety and security in Kepulauan Seribu. The objective of this study is to investigate tourists’ perception of safety and security in Kepulauan Seribu which involves aspects including transportation, accommodation, attraction, the destination, and food safety. The nature of the study is a quantitative analysis which employs a questionnaire survey which is distributed to 100 respondents visiting Kepulauan Seribu in October to 2008 in using random sampling method. The result is analyzed using SPSS software which comprises a frequency, ANOVA, and Pearson Correlation. The result shows that respondents demonstrate a positive perception of safety security in Kepulauan Seribu, except safety at the Muara Angke Pier. The result indicates that despite tourists have positive perceptions they are not fully satisfied with the safety and security condition available that accommodate them while they are traveling to Kepulauan Seribu. The result also indicates that there are significant differences over socio-demographic profile and travel characteristics. This supports the previous studies in the areas. Finally, it is discovered that general perception of safety and security has a minor influence on tourists’ intention to revisit.

 

Keywords: Safety, Security, Perception, Tourists, Kep. Seribu, P. Pramuka.

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A REFLECTION PAPER ON AN ECLECTIC AGENDA FOR TOURISM AND HOSPITALITY RESEARCH

 

ABSTRACT

Holmes, et al (2006) presents issues on tourism and hospitality research.  There are five areas discussed in the article; research methodology, tourism education, culture and heritage, hospitality management and sustainable tourism. Each area covers three issues. The issues in each area are taken based on collective thoughts of many people through think tank format. The subject areas are discussed together, and then come up with the top three issues of each area. The top three issues then are discussed in details and become major issues that give insight and challenges to researchers in tourism and hospitality field.

Keywords: research, tourism and hospitality, issues

Download here: An Eclectic Agenda in Tourism and Hospitality Research

DEVELOPING TRADITIONAL FOOD AS INDONESIA HERITAGE

Abstract

This paper explores the Indonesian traditional food as heritage in the future. It demonstrates that it has many functions, such as identity of region, historical value, attraction in tourism, impact in economy, and the important thing is Indonesian traditional food as a tool for tourism marketing. But, it is still many problems association with developing Indonesian traditional food as heritage. It is argued that conservation Indonesian traditional food is one of the efforts to make its heritage attraction.  For the sense of conservation that underwrites tries to suggest for built a food museum in the future.

Keyword: Indonesian, traditional, food, and heritage

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FACULTY MEMBERS AND ADMINISTRATORS PERCEPTION ON ISO 9001 IMPLEMENTATION IN HIGHER EDUCATION (A CASE STUDY)

Abstract

ISO 9001 certification has been a requirement for higher education to be internationally acknowledged. The question whether the implementation is beneficial to higher education is still a controversy. This study is conducted to find out whether the ISO certification is felt beneficial or not. A questionnaire survey is distributed to ten faculty members and ten administrators which take place in Sahid College of Tourism as a case study that has implemented ISO 9001:2008. The result of the study is presented descriptively and Analysis of Variance is used to find out whether there is a significant difference between the groups. From this study, it shows that overall both groups have positive perception about the implementation of ISO. However they are hesitant whether the implementation has been accurate as required and not really satisfied with the service provided by certification body. There is a moderate perception whether the institution needs to implement the system in the future. This study also indicates that there is a significant difference in perception of both groups. Further training is needed to internalize ISO to be implemented accurately for the purpose of good practice not just for the purpose of marketing.

Keywords: ISO 9001, certification, management, higher education

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HUMAN RESOURCE MANAGEMENT ANALYSIS AT ROYAL RAINBOW TOURS

 

Abstract

Human Resource management is an important aspect for any organization in pursuing its goal. Without a careful knowledge and management efforts, inefficiency will likely to be faced. Theory presents an ideal approach how Human Resource Planning should be conducted. However, the writer is intrigued to discover how Human Resource Management is applied in real situation, since the real world is dynamic and always change. This paper is a case study on how Human Resource Planning is applied in Royal Rainbow Tours, one of travel agency in Jakarta. The result shows that the best practice does not always in accordance with the theory. Human Resource Management, in this case of Human Resource planning, is regarded as flexible approach suited the needs of the organization.

Keywords: Human Resource management, Planning, Royal Rainbow, Travel Agency

Download here:PAPER ROYAL RAINBOW

CONSERVING A RURAL HERITAGE TOURISM:

Case of Kampung Naga

Abstract

Heritage is being defined differently, and its definition varies over time. In this paper it may be more appropriate to adopt a definition for the purpose of discussion. Meanwhile, the precise meaning of rural tourism is also can be elusive. It is usually has a connotation of taking holidays in a farmhouse or on farms, but rural tourism has a broader concept and refers to all tourist activities in a rural area. Rural heritage tourism somehow is more focus on all tourist activities in a rural area which has a cultural heritage site. One example of rural heritage tourism is Kampung Naga, located in West Java province, in Indonesia. The attractiveness and uniqueness of this village that fascinated tourists will be described in this paper. The people of Kampung Naga are managed to protect their civilization from globalization because they are bowed to their communal law which is inheritance from their ancestor. However, it could be possible that the village civilization will be extinct in the future if there is no conservation. Therefore, conservation on Kampung Naga is essentially needed.

Keywords:  Heritage tourism; rural; cultural; conservation; Kampung Naga

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ISSUE ON INDONESIA VFR TOURISM – ‘MUDIK LEBARAN TOURISTS’

Abstract

The growth of domestic tourism in Indonesia is increasing and spectacular. The number of domestic tourists has beaten the number of international tourists. The main purpose of domestic tourists is Visiting Friends and Relatives and it is highly seen when the Indonesian people going back to their home town to celebrate holiday. As the country’s major religion is Moslem, the highly VFR flow is when the people celebrates Lebaran. The flow itself is called as Mudik Lebaran. This study investigates the nature of the Mudik Lebaran, the problems arise from the activities, and suggested problem solving. This study gathers secondary data and uses a qualitative analysis. The study finds out that the VFR tourists spend a significant amount of money, especially for transportation expenses. Transportation management has become the main issue in facilitating their needs. Road accidents become the main problem of the activity. Because of its huge quantity, it requires more attention and better management.

Keywords: Visiting, Friends, Relatives, Tourists, Tourism, Transportation

Issue on Indonesia VFR Tourism